Job Description

Service Line Specialist - Cognizant Moment - Communications, Media, and Technology

As a Service Line Specialist - Cognizant Moment - Communications, Media, and Technology, you will make an impact by serving as the subject matter expert and go-to-market champion for Cognizant Moment services within the Communications, Media, and Technology industry, combining deep domain knowledge with expertise in experience transformation, AI, and digital commerce to identify, shape, and close opportunities. You will be a valued member of the Cognizant Moment digital experience practice team and work collaboratively with Communications, Media, and Technology vertical account management teams and adjacent service lines.

In this role, you will:

• Champion the service line by acting as the Communications, Media, and Technology subject matter expert for Cognizant Moment, partnering with account management teams to embed experience capabilities into Communications, Media, and Technology pursuits, shaping how we show up in the market, building credibility, and driving awareness of our capabilities.
• Drive growth by crafting a sales plan, leading a pipeline of opportunities, and working with new prospects and existing clients to build a problem statement that serves as a guidepost for solutioning.
• Build compelling solutions by assembling and leading pursuit teams with the appropriate skills, and owning the story, deal structure, and pricing with a clear lens on Communications, Media, and Technology, customer expectations, and competitive dynamics.
• Be a trusted advisor by establishing relationships with key client stakeholders across marketing, digital, product, and customer experience functions, driving client satisfaction, and generating thought leadership that helps clients anticipate the market.
• Collaborate across Cognizant as the point person who assembles skills and resources within Cognizant Moment and across the organization to respond to client needs and to plan and run existing clients.

Work model:

At Cogniznt, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• Strategic problem-solving: the ability to understand business challenges and requirements from the customer's perspective, as well as industry trends, and to translate them into experience solutions that generate growth.
• Market and industry expertise: a deep understanding of the Communications, Media, and Technology sector, with experience working with leading businesses in this space.
• Sales experience: a proven track record of driving revenue growth in digital experience or AI spaces.
• Executive presence: effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way, including the ability to create your own compelling presentations.
• Commercial knowledge: the ability to analyze sales opportunities and qualify leads, with expertise in crafting pitches, proposals, go-to-market strategies, and sales plans.

These will help you stand out:

• Outstanding relationship-management and interpersonal abilities, skilled in handling relationships with customers, market teams, and other practice leaders.
• Experience partnering with platform and capability specialists such as Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization.
• Familiarity with experience transformation, marketing and content, commerce, digital product design, and customer service focus areas.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

• The annual salary for this position is between $170,000 - $185,000 depending on the experience and other qualifications of the successful candidate.
• This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Things to know before you apply:

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai.

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