Job Description

Salesforce QA

Experience: 4 to 6yrs

A person should have Service Cloud & Experience Cloud testing knowledge

Time Zone: IST

Location: Remote

No. of Positions: 01

Responsibilities:

• Test Planning and Strategy: Collaborate with cross-functional teams to understand project requirements and design comprehensive test plans. Develop and implement effective testing strategies for Salesforce applications.
• Test Case Design and Execution: Create detailed, comprehensive, and well-structured test cases based on business requirements and user stories. Execute test cases, document results, and manage defects to closure.
• Automation Testing: Utilize automation tools and frameworks to design and implement automated test scripts for Salesforce applications. Work towards achieving a high level of test automation coverage to improve efficiency and effectiveness.
• Regression Testing: Conduct regular regression testing to ensure that new developments do not negatively impact existing functionality. Collaborate with developers to identify and fix defects and issues.
• Performance Testing: Perform performance testing on Salesforce applications to ensure they meet scalability and performance requirements.
• Collaboration and Communication: Work closely with development teams, product owners, and other stakeholders to understand the project scope and requirements. Clearly communicate testing progress, issues, and results to the project team.
• Continuous Improvement: Stay up-to-date with industry best practices and trends in Salesforce testing. Identify areas for process improvement and contribute to the enhancement of the overall testing process.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 4 to 6 years of experience in quality assurance and testing.
• Strong experience in testing Salesforce applications, including Sales Cloud, Service Cloud, and other custom solutions.
• Proficient in creating and executing test cases for both manual and automated testing.
• Hands-on experience with automation testing tools such as Selenium, Apex Test Framework, or similar.
• Solid understanding of Salesforce configuration and customization.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or similar) are a plus.

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